Ben Bridge Jeweler in Costa Mesa, CA Open now

Reviews about Ben Bridge Jeweler

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  May 30, 2019, by Johnny Nguyen
  My wife ordered my tungsten wedding band here in a size 7.5. After our wedding day, I noticed that the ring was a bit loose and so we went into the store to measure the ring size. It's a size 8. Because tungsten rings can't be resized I would have hoped Ben Bridge would have conducted a quality control check on something as important as wedding ring, but nope, no such luck. When discussing my options with the sales associates, instead of admitting to the mistake, they suggested that I eat more salt or gain some weight so I could fit the ring better; or, I could buy a new ring. So because of their mistake, I get insulted for my size or I get to increase their sales with a new purchase? Yes, that is the Ben Bridge way. I wonder if the ring was sized too small if they would have told me to go exercise to shed some pounds. I will not be going back to this store and have lost faith in the brand. My advise is to shop elsewhere unless you want a bad experience.